Retail / Sales / Telesales / Marketing

Customer Service Apprentice 2.73/hour (81.90/week)
Job Type: Full-timeLocation: Sheffield 1
Post Date: 20th March 2015Closing Date: 29th April 2015
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Customer Service Apprentice 2.73/hour (81.90/week)
Reference: 14926Job Type: Full-timeLocation: Sheffield 1Contact Email: recruitment.service@sheffieldfutures.org.uk
Starting Date: 20th March 2015Post Date: 20th March 2015Closing Date: 29th April 2015
Job Description

Will be based within a Sheffield city centre based mobility shop, which hires out scooters and wheelchairs to customers with mobility problems.  Duties will include serving customers, answering phones, questions and queries, dealing with daily questions and problems.  May sometimes be asked to work at Crystal.

Training:  Customer Service Apprenticeship.  The learning provider is TAGadvance.

Hours:  Minimum of 30 hours/week over 5 days.  The shop opens Mon – Sat.

Pay:  £2.73/hour.

Job Requirements

Must be sensitive to client needs, patient, friendly and have good communication skills.

How To Apply

If you are interested in any of the vacancies and would like to find out how to apply please contact us on: 0800 652 9900 between 9.00am and 5.00pm Monday to Thursday and between 10.00am and 4.30pm on Fridays or email recruitment.service@sheffieldfutures.org.uk including your name, address, date of birth, and the vacancy reference number.

Apprentice IT & Marketing Assistant 148/week
Job Type: Full-timeLocation: Sheffield S35
Post Date: 13th April 2015Closing Date: 30th April 2015
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Apprentice IT & Marketing Assistant 148/week
Reference: 14946Job Type: Full-timeLocation: Sheffield S35Contact Email: recruitment.service@sheffieldfutures.org.uk
Starting Date: 20th May 2015Post Date: 13th April 2015Closing Date: 30th April 2015
Job Description

A fantastic opportunity has arisen to join an organisation, located in Chapeltown in Sheffield 35, to develop and be part of the business as it continues to grow. 

Do you have excellent IT skills and an interest in web development and image manipulation? This apprenticeship will train you to photograph products, adjust the images on the computer and publish to the web. You will also take responsibility for maintaining the website and gain an understanding of web development.  On a day to day basis, the responsibilities of this role is to take photos of the products for sale, amend the photos were necessary to ensure a good quality image and ensure the product looks good, list items on the website and create adverts to maximise sales.

Training:  Marketing Intermediate Level Apprenticeship.  The duration of the apprenticeship is 12 months.  The training is being organised through Skills Made Easy.

Hours:  37 hours Mon - Fri 9 - 5

Pay:  £148.00/week.

Job Requirements

5 A*- C GCSEs or equivalent preferred but not essential.  Must have good Microsoft Excel & Word and Graphic Image Manipulation skills.  Html 5 Code knowledge an advantage but not essential as training will be given.  Good time management and ability to understand and implement instructions required.

How To Apply

If you are interested in any of the vacancies and you would like to find out how to apply please contact us on Sheffield: 0800 652 9900 between 9.00am and 5.00pm Monday to Thursday and between 10.00am and 4.30pm on Fridays or email recruitment.service@sheffieldfutures.org.uk including your name, address, date of birth, and the vacancy reference number.

Telesales/Appointment Maker (Apprentice) 2.73/hour minimum
Job Type: Full-timeLocation: Sheffield 1
Post Date: 20th February 2015Closing Date: 10th May 2015
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Telesales/Appointment Maker (Apprentice) 2.73/hour minimum
Reference: 14883Job Type: Full-timeLocation: Sheffield 1Contact Email: recruitment.service@sheffieldfutures.org.uk
Starting Date: 20th February 2015Post Date: 20th February 2015Closing Date: 10th May 2015
Job Description

This is an exciting opportunity to work for a growing company that supply and maintain commercial print systems that are based in Sheffield City centre. The successful candidate will be trained to arrange appointments for a field based sales team through cold calling and will use a script.  Will be making a large volume of calls every day. Good opportunities to grow with the company in the longer term and to make a career in this area of work.

Training:  The employer will provide full training.  Plus will work towards Customer Service or similar Intermediate Level Apprenticeship.  The learning provider is Lifeskills.

Hours:  8.30am - 5.30pm, Mon - Fri.

Pay:  £2.73/hour, plus bonuses are available.

Job Requirements

It is very important that applicants have a desire to work in a fast paced, busy sales environment.  Must have a driven and mature work ethic and possess excellent clear and friendly communication skills. Must have a bubbly and outgoing personality with a desire to learn and develop new skills.  Must not give up if you are not always successful in gaining an appointment or if the call ends abruptly.   Must be prepared to work within a target driven environment, which will include achieving targets.  Applicants must also be keen to succeed and to achieve their objectives.  

How To Apply

If you are interested in any of the vacancies and you want to find out how to apply please contact us on Sheffield: 0800 652 9900 between 9.00am and 5.00pm Monday to Thursday and between 10.00am and 4.30pm on Fridays or email recruitment.service@sheffieldfutures.org.uk including your name, address, date of birth, and the vacancy reference number.

Customer Service and Design Assistant Apprentice 2.73/hour (109/week)
Job Type: Full-timeLocation: Sheffield 11
Post Date: 10th April 2015Closing Date: 10th May 2015
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Customer Service and Design Assistant Apprentice 2.73/hour (109/week)
Reference: 14942Job Type: Full-timeLocation: Sheffield 11Contact Email: recruitment.service@sheffieldfutures.org.uk
Starting Date: 10th April 2015Post Date: 10th April 2015Closing Date: 10th May 2015
Job Description

To work for an organisation located in Sheffield 11, which supplies primary school learning resources.   The employer is seeking an apprentice to join our team to support the Admin and Customer Service team. You will be responsible for responding to customer requests and queries. You will have a keen interest in design as you will be supporting the design team to make any alterations to existing products for our customers. A good grasp of spelling and grammar is essential. You need to be organised, a great communicator and be able to play close attention to detail.

Training:  Customer Service Intermediate Level Apprenticeship.  The learning provider is CTS.

Hours:  40 hours/week.

Pay:  £2.73/hour (approx. £109/week based on 40 hours).

Job Requirements

GCSE A*-C in Maths & English or equivalent preferable.  Excellent communication skills both written and verbal.  Good IT skills with knowledge of Microsoft Word and Excel.  An ability to find practical solutions to problems.  Excellent spelling and grammar.  Accuracy and attention to detail.  Must have a good work ethic, passionate and driven. Produces quality work and is ready to learn new skills. Beneficial but not essential: Previous office experience, telephone and customer service skills and experience using Adobe Photoshop. 

How To Apply

If you are interested in any of the vacancies and would like to find out how to apply please contact us on Sheffield: 0800 652 9900 between 9.00am and 5.00pm Monday to Thursday and between 10.00am and 4.30pm on Fridays or email recruitment.service@sheffieldfutures.org.uk including your name, address, date of birth, and the vacancy reference number.

Get Into Retail with The Prince's Trust & The Source Skills Academy Not applicable - free course
Job Type: Temporary/Contract/ProjectLocation: Sheffield 9
Post Date: 17th April 2015Closing Date: 27th May 2015
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Get Into Retail with The Prince's Trust & The Source Skills Academy Not applicable - free course
Reference: 14919Job Type: Temporary/Contract/ProjectLocation: Sheffield 9Contact Email: recruitment.service@sheffieldfutures.org.uk
Starting Date: 1st June 2015Post Date: 17th April 2015Closing Date: 27th May 2015
Job Description

On this programme you will have the chance to:

- Gain valuable experience working in a customer service environment.

- Give yourself the best chance of a career in customer retail.

- Increase your confidence and succeed at interviews.

- Identify, develop and transfer your existing skills into a career.

- Develop effective communication and teamwork.

- Learn how to demonstrate your employability skills.

- Gain a World Host award.

Training:  As outlined above.

Hours:   Exact hours to be confirmed, likely to be 10am – 4pm.  The programme starts Mon 1st June and finishes Fri 26th June 2015. 

Pay: You will be provided with everything you need on the course.

 

Job Requirements

Must live in South Yorkshire, be aged 16-25 years old and currently not in education, employment or training. Prior to the programme there will be taster days on Wed 27th and Thurs 28th May.

 
How To Apply

If you are interested in any of the vacancies please contact us on Sheffield: 0800 652 9900 between 9.00am and 5.00pm Monday to Thursday and between 10.00am and 4.30pm on Fridays or email recruitment.service@sheffieldfutures.org.uk  including your name, address, date of birth, and the vacancy reference number.  We will either email or post you details of how to apply.

Experienced Sales Professionals and Sales Assistants 12,000/year to 22,000/year
Job Type: Full-timeLocation: Sheffield 17
Post Date: 24th September 2014Closing Date: 28th May 2015
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Experienced Sales Professionals and Sales Assistants 12,000/year to 22,000/year
Reference: 14579Job Type: Full-timeLocation: Sheffield 17Contact Email: recruitment.service@sheffieldfutures.org.uk
Starting Date: 14th April 2015Post Date: 24th September 2014Closing Date: 28th May 2015
Job Description

A thriving business based in Dore, S17, are seeking to recruit sales professionals with a proven track record. They are also looking for people with talent and the belief they have what it takes but may not yet have had their big break.

Experienced Sales Professionals - You will be working with existing leads, reheating these into buying accounts.

Sales Assistant - Your role will be to take leads for the Internet and convert these into orders

Training:  In house training.

Hours: 9.00 – 5.30pm Monday to Friday with a 1 hour lunch break

Pay:  Experienced Sales Professionals - Salary £18-22k + generous uncapped commission structure.
Sales Assistant Salary £12 – 14k. 

Job Requirements

Experienced Sales Professionals - background in telemarketing is essential.

Sales Assistants - good communication skills are essential.

How To Apply

If you are interested in any of the vacancies please contact us on Sheffield: 0800 652 9900 between 9.00 and 5.00pm Monday to Thursday and between 10.00 and 4.30pm on Fridays or email recruitment.service@sheffieldfutures.org.uk including your name, address, date of birth, and the vacancy reference number.

Customer Service Advisor Apprenticeship Programme 2015 259/week
Job Type: Full-timeLocation: Sheffield 1
Post Date: 16th April 2015Closing Date: 28th May 2015
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Customer Service Advisor Apprenticeship Programme 2015 259/week
Reference: 14952Job Type: Full-timeLocation: Sheffield 1Contact Email: recruitment.service@sheffieldfutures.org.uk
Starting Date: 1st August 2015Post Date: 16th April 2015Closing Date: 28th May 2015
Job Description

At Sky, we never forget that customers always have a choice. We know that to be successful, we need to offer the very best choice of TV and products that help them to get the most from their subscription, all supported by exceptional customer service. This is where you come in – thanks to our innovative approach to customer service and an award-winning team, your career will get off to a flying start.

Your confident communication skills and desire to delight customers will be right at home here. You’ll see how we all pull together to deliver unrivalled customer service that not only helps retain our existing customer base but attracts brand new customers too. 

You’ll be the first point of contact for our customers who are looking for help. Answering calls and responding to emails, you’ll make every one of them feel special – showing that you understand the problem, doing everything you can to get the solution they need quickly and making the most of every opportunity to promote our products. So you’ll need to deliver brilliantly and handle everything with a positive and professional attitude.

In return for your hard work, you’ll have access to unrivalled career opportunities and benefits, all on top of a great place to work.

To start August 31st 2015.

Training:  Join us as an apprentice and you’ll receive brilliant training including Sky customer service training as well as working towards a nationally-recognised Level 2 NVQ Certificate in Customer Service.  Sky proudly support the Government’s initiatives on apprenticeships, so expect excellent training from the word go. You’ll be well supported by your line manager and a buddy who can give you regular advice and guidance.

Hours:  Mon-Sun shift work between 7am-10pm 35.7hrs a week. 

Pay:  £259.61/week. You can also look forward to free Sky+HD TV, Broadband and Talk services, generous holiday entitlement, contributory pension, private medical insurance and a share-save scheme.

Job Requirements

You’ll need to have, or expect to achieve, GCSE grades A-C in English and Maths or equivalent.  Excellent communication and team working skills. A Disclosure and Baring Service check will be conducted after an offer has been accepted.

How To Apply

If you are interested in any of the vacancies and would like to find out how to apply please contact us on: 0800 652 9900 between 9.00 and 5.00pm Monday to Thursday and between 10.00am and 4.30pm on Fridays or email recruitment.service@sheffieldfutures.org.uk including your name, address, date of birth, and the vacancy reference number.

Traineeships - Business Administration / Retail Travel & lunch
Job Type: Temporary/Contract/ProjectLocation: Sheffield
Post Date: 20th September 2014Closing Date: 30th May 2015
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Traineeships - Business Administration / Retail Travel & lunch
Reference: 14177Job Type: Temporary/Contract/ProjectLocation: SheffieldEmployer: Travel/lunch, bursary if eligibleContact Email: recruitment.service@sheffieldfutures.org.uk
Starting Date: 20th September 2014Post Date: 20th September 2014Closing Date: 30th May 2015
Job Description

This is an opportunity to gain real work experience to help you to move onto an apprenticeship or into work.  Depending upon your interests, you will be based in either the retail or business administration sector.  Time will be spent in a high quality work experience placement and with The Source Skills Academy at Meadowhall.  On the programme you will also cover work placement preparation, CV writing and interview practice.  At the end of the programme you will have the chance to be linked to real vacancies with a guaranteed job or exit interview too.

 

Training:  Level 1/2 WorkSkills qualification depending on previous learning/assessment. Will also be able to improve your Maths and English skills –various levels are available depending on the requirements of the learner.

Hours:  Full time (minimum of 22.5 hours/week).  The duration of the Traineeship is minimum of 6 weeks up to maximum of 6 months.

Incentives:  Travel and lunch included.  Bursary available to eligible learners.  Additional incentives are available upon completion of key objectives.

Job Requirements

Must be aged 16 - 24 and not currently in work or training.  Must be interested in gaining work experience to help you to move onto an apprenticeship or into work.  May suit you if you are looking for support to find the perfect career paths.

How To Apply

If you are interested in any of the vacancies please contact us on Sheffield: 0800 652 9900 between 9.00 and 5.00pm Monday to Thursday and between 10.00 and 4.30pm on Fridays or email recruitment.service@sheffieldfutures.org.uk including your name, address, date of birth, and the vacancy reference number.

 

Customer Service Apprentice 105/week
Job Type: Full-timeLocation: Sheffield 12
Post Date: 29th December 2014Closing Date: 4th June 2015
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Customer Service Apprentice 105/week
Reference: 14812Job Type: Full-timeLocation: Sheffield 12Contact Email: recruitment.service@sheffieldfutures.org.uk
Starting Date: 29th December 2014Post Date: 29th December 2014Closing Date: 4th June 2015
Job Description

To work for a professional ice hockey association, located in Sheffield 12.  An apprentice is required to help out with merchandising.   Duties will include helping back room staff, geting merchandise ready, setting up merchandise stalls and organising stock.  This role will also involve serving customers on match days helping to take down the stalls and pack away remaining stock.  The key responsibilities to the role will include:  

- Assisting with the online orders and telephone orders.
- Ensuring orders are mailed out.
- On match days the role will be very varied.
- Assisting with all aspects of merchandising.
- Setting up stalls.
- Serving customers
- Taking down stalls and packing away
 

Training: Intermediate Level Apprenticeship in Customer Service.  The learning provider is Sheffield College.

Hours: Basic hours 30 hours 9am - 3pm, Mon to Fri including 1 day/week at Sheffield City College. Will be required to some weekend match days, so Mon - Fri hours may change as a result of this.  

Pay:  £105/week.

Job Requirements

4 GCSE's at A-D Must include English Language and Maths or equivalent.  Own transport preferred.  Good communication skills and an outgoing personality.  Well presented due to nature of the job.  Must have the ability to multi task and to work to deadlines.   Must be adaptable and flexible in your working pattern. 

How To Apply

If you are interested in any of the vacancies and would like to find out how to apply please contact us on: 0800 652 9900 between 9.00 and 5.00pm Monday to Thursday and between 10.00 and 4.30pm on Fridays or email recruitment.service@sheffieldfutures.org.uk including your name, address, date of birth, and the vacancy reference number.

Study Programme - Health & Social Care, Caring for Children, Public Services, Retail, Sport & Active Leisure, Employability Depending upon eligibility will receive concessionary travel pass /16 - 18 bursary if eigible
Job Type: Full-timeLocation: Sheffield 3
Post Date: 27th September 2014Closing Date: 27th June 2015
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Study Programme - Health & Social Care, Caring for Children, Public Services, Retail, Sport & Active Leisure, Employability Depending upon eligibility will receive concessionary travel pass /16 - 18 bursary if eigible
Reference: 14649Job Type: Full-timeLocation: Sheffield 3Employer: CTSContact Email: recruitment.service@sheffieldfutures.org.uk
Starting Date: 27th September 2014Post Date: 27th September 2014Closing Date: 27th June 2015
Job Description

This programme is aimed at 16-18 year olds who require skills and work experience needed to find an apprenticeship or a job.  Learners will receive lots of support and have the chance to gain qualifications. The programme will include job search and a work experience placement that is designed to support learners into employment or apprenticeship opportunities. The learner will receive support and guidance from an Employment Engagement Officer who will source an appropriate work placement.   Additional job seeking support will be provided such as:  CV completion, cover letters, application support, access to internet/email, interview preparation plus advice and guidance throughout the programme.  CTS are located in Sheffield city centre.

Training: Vocational qualifications are offered in a range of subject areas: 

Level 1 Certificate in Health and Social Care

Level 1 Certificate in Caring for Children

Level 1 Certificate in Retail Knowledge

Level 1 Certificate in Public Services*

Level 1 Certificate Employability and Personal Development

Level 1 Certificate in Personal and Social Development.

Learners who do not have a GCSE A*-C in English and Maths to work towards a Functional Skill qualification in English and Maths at the right level for the learner (up to Level 2).  Functional skills qualifications are available in:  English (Entry 1 – Level 2), Maths (Entry 1 – Level 2), ICT (Entry 3 – Level 2) and ESOL (Entry 1 – Entry 3).
*Public Services is starting Jan 2015 – please apply now!

Hours:  Minimum of 12 hours/week for between 12 to 52 weeks to be agreed with each learner on an individual basis.

Incentives:  Depending upon eligibility will receive concessionary travel pass, 16 - 18 Bursary Fund for costs associated towards training e.g. interview clothes/travel.  Applications for lunch vouchers will be considered. 

Job Requirements

16 - 18 years of age.  There are no entry requirements for this programme.  

How To Apply

If you are interested in any of the vacancies please contact us on Sheffield: 0800 652 9900 between 9.00 and 5.00pm Monday to Thursday and between 10.00 and 4.30pm on Fridays or email recruitment.service@sheffieldfutures.org.uk including your name, address, date of birth, and the vacancy reference number.

Study Programme - Army Preparation, Catering & Hospitality, Motor Vehicle Studies, Retail & Customer Service, Sports & Active Leisure Free travel. Bursary of 25/week - 40/week available depending upon circumstances.
Job Type: Full-timeLocation: Sheffield 1
Post Date: 27th September 2014Closing Date: 27th June 2015
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Study Programme - Army Preparation, Catering & Hospitality, Motor Vehicle Studies, Retail & Customer Service, Sports & Active Leisure Free travel. Bursary of 25/week - 40/week available depending upon circumstances.
Reference: 14141Job Type: Full-timeLocation: Sheffield 1Contact Email: recruitment.service@sheffieldfutures.org.uk
Starting Date: 27th September 2014Post Date: 27th September 2014Closing Date: 27th June 2015
Job Description

The Study Programme has been designed to help you move forward with your future career.  EVERYONE'S PROGRAMME IS DIFFERENT!   You will have the chance to gain hands on experience in the work place on a work experience placement.  In addition you can work towards GCSE level English and Maths.  Nacro also offer training in:

Army Preparation – Gain a nationally recognised qualifications in Sport at Level 1 and 2 and improve your fitness based around authentic army fitness sessions and teambuilding exercises.

Motor Vehicle – Entry 3, Level 1 and Level 2 courses in Motor Vehicle Maintenance which also offers the chance to work in one of the many garages and workshops Nacro are linked with. Motor Vehicle Traineeships and Apprenticeships coming soon.

Sports and Active Leisure – Gain a Level 1 and 2 qualification in Sport. Whilst building up your knowledge on sports and leisure. Sessions are run in a fully equipped gymnasium and Nacro also run sessions at local sporting venues due to having close links with various South Yorkshire sports clubs.

Catering – Gain a range of catering qualifications from Entry Level 3 up to Level 1 and 2.  This will help to set you on your way for a career in the hospitality industry. We have some of the best work placements available in Sheffield where you will be tutored by Michelin starred chefs.

Retail & Customer Service - Gain a Customer Service level 1 qualification and customer service/retail skills and gain work experience.  Nacro will try to match you with the type retailer that you would like to work with.

Training:  You can work towards Maths and English qualifications and gain vocational qualifications at level 1.  As part of Study Programme you can gain real work experience.

Hours:  Tailored to your individual needs. 

Incentives:  Free travel.  Bursary of £25/week - £40/week available depending upon circumstances. Extras: NACRO have a heavily subsidised canteen and offer a free breakfast (tea/coffee and toast). Also offer a free lunch to learners on the induction week. There is a free on site gym and other provision to improve fitness levels.

Job Requirements

Must be 6 - 18 years old.

How To Apply

If you are interested in any of the vacancies please contact us on Sheffield: 0800 652 9900 between 9.00 and 5.00pm Monday to Thursday and between 10.00 and 4.30pm on Fridays or email recruitment.service@sheffieldfutures.org.uk including your name, address, date of birth, and the vacancy reference number.

Customer Service Apprentice 2.73/hour
Job Type: Full-timeLocation: Sheffield 1
Post Date: 23rd September 2014Closing Date: 15th July 2015
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Customer Service Apprentice 2.73/hour
Reference: 14652Job Type: Full-timeLocation: Sheffield 1Contact Email: recruitment.service@sheffieldfutures.org.uk
Starting Date: 23rd September 2014Post Date: 23rd September 2014Closing Date: 15th July 2015
Job Description

To work at a contact centre, located in Sheffield city centre.  The employer is leading the way in the contact centre industry by offering comprehensive sales and marketing solutions.  The company inspire confidence in their clients by being the most trustworthy and transparent agency around.  The company have a small friendly team and the work is varied and interesting, ensuring that you will always feel challenged.  If you join the team you will be representing some of the most well-known blue chip insurance brands in the UK. 

In the job role you will call customers to complete a brief questionnaire, deliver the required number of sales each day, provide superior customer service standards at all times and  uphold company standards and policies within your team. 

Training:  Customer Service Apprenticeship.  The learning provider is the Skills People Group.

Hours:  Between 9am - 6pm, Mon - Fri (40 hours/week)

Pay:  £2.68/hour rising to £2.73/hour in October.  Apprenticeship learning bonus, plus uncapped bonus. Free gym membership after a probationary period.  

Job Requirements

You will be hardworking with a desire to work in a call centre / office environment.  Good time keeper required, with good communication skills.  Must be self-motivated and dedicated with a desire to provide excellent customer service.  Must be prepared to work within a target driven environment.

How To Apply

If you are interested in any of the vacancies please contact us on Sheffield: 0800 652 9900 between 9.00 and 5.00pm Monday to Thursday and between 10.00 and 4.30pm on Fridays or email recruitment.service@sheffieldfutures.org.uk including your name, address, date of birth, and the vacancy reference number.

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