Important information about coronavirus and our services

Important information about coronavirus and our services

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Sheffield Futures is here to support young people. Throughout the coming weeks and months we will continue to do this, we’ll just be working a little differently.

To protect our team and the young people we support, we are following government advice on social distancing and all those who are able to work from home are now doing so.

As much of our work is usually carried out face to face, we’ve adapted our services so vulnerable young people can still be supported through this challenging time.


Youth Sheffield

[email protected]

Following government advice, all of our youth centres across the city are now temporarily closed. However, our youth workers are still engaging with young people in their communities (known as detached youth work) to enable them to continue supporting those who are particularly vulnerable.

Our youth work team are working on a calendar of activities, such as boxing demonstrations, cooking tutorials and other interactive sessions to provide for young people through social media and other digital platforms during this time. Follow us on Instagram, Facebook and Twitter for updates.

Door 43 wellbeing service

[email protected]

Our Wellbeing Practitioners are now providing one-to-one support by telephone to existing service users on Wednesdays, in place of our Wellbeing Wednesday drop-in service. We hope to be able to extend this offer to more young people soon.

We have also launched an additional support line, which can be accessed in the evenings and on Saturdays. You can find out more information about this here. 

We have increased the amount of open access support we offer as we recognise that this time will be particularly difficult for young people that were already experiencing low mood, anxiety and other challenges.

Currently the team are providing daily content on different topics via Instagram’s IGTV, such as staying active while at home, motivation and managing uncertainty. Follow them here.

Our Young Person’s Social Prescribing team are continuing to support young people, referred through GP surgeries across the city, through phone appointments.

Careers, Education, Information, Advice and Guidance and Special Educational Needs and Disabilities (SEND) teams

All schools are currently closed due to government guidance. Our Careers Advisers who would normally be based in schools are not currently available, but we will let you know as soon as this changes and will post any updates here. If you have any queries on Careers, Education, Information, Advice and Guidance please contact Amy Cooke (Tuesday-Thursday) [email protected] or Lorraine Jones (Monday and Friday) [email protected]

Our Send Advisors are also available by phone for existing service users. If you aren’t currently being supported by our SEND team and would like to get in touch, contact Sue Williams Bradshaw [email protected]

Our Careers team are closely monitoring the national situation and will be producing guidance materials on how young people will be awarded qualifications and any impact this will have on their progression to further education and employment.

We’ve been posting videos, to support young people looking for work and for year 10s thinking about their options, on our YouTube page.

The Amber Project and Missing Young People’s Service

The Amber Project is supporting vulnerable young people involved in exploitation, by phone.

Return interviews are now being conducted by phone with young people who have gone missing.

 Community Youth Team (CYT)

[email protected]

Our Community Youth Team are supporting case loaded young people who are at risk of involvement in gangs, exploitation and offending behaviour, by phone.

The team is also working to provide group sessions online, via webinar or similar platforms, so young people can continue to engage in interventions and courses on crime and consequences, victim awareness and online safety.

Our Targeted Youth Support (TYS) Advisers are providing guidance to NEET (not in education, employment or training) young people aged 16-19 through an open access helpline and are following up with existing service users directly.


Contact Sheffield Futures:

General questions about services and appointments [email protected]
HR 0114 2012750 [email protected]
Finance 07772648170 [email protected]
Communications and Marketing (including media enquiries) [email protected]

Contact other services within Star House:

Youth Justice Service 0114 2288555
Leaving Care Services 0114 2039060
Children Looked After 0114 2930223

For updates on our services follow us on Facebook, Twitter, Instagram and LinkedIn.

How you can help

Our charity is dedicated to helping Sheffield's young people to reach their full potential and achieve the best out of life, whatever their starting point. To help us to do more to support young people and communities we need your help. Just remember, every penny you donate will make a difference.