We launch a new wellbeing helpline to support young people

We launch a new wellbeing helpline to support young people

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It’s Mental Health Awareness Week and we’re so proud to be launching a new support line to help young people with issues such as low mood, anxious thoughts and loneliness.

We’ve come together with NHS Sheffield Clinical Commissioning Group and Sheffield Children’s NHS Foundation Trust to create the support line so young people in the city aged 12–18 can talk about issues they’re struggling with.

The service is run by emotional health and wellbeing practitioners who are part of our Door 43 wellbeing service here at Sheffield Futures.

Dan White, Head of Targeted Services and Health at Sheffield Futures, said: “There’s been a real need for mental health support for young people for some time, but the coronavirus pandemic has created even bigger challenges for young people.

“Many are cut off from their support systems, such as their friends and schools. Managing uncertainty, worry and the disruption to daily life is very difficult, particularly for those who do not have positive relationships with their families.

“Door 43 usually provides much of its support face-to-face, but due to socially distancing measures we’ve had to bring much of that work online. We’re really pleased to be able to add the helpline to our services and feel it’s needed now more than ever.”

The team can speak to young people who might be struggling with challenges such as exam stress, relationship issues, bullying or isolation.

The service can also signpost young people to additional services if they require more long-term support.

Dr Steve Thomas, Sheffield GP and Clinical Director for Mental Health, Learning Disabilities and Dementia at NHS Sheffield Clinical Commissioning Group, said: “We’re really happy to see this new helpline established with the skill and expertise of colleagues at Sheffield Futures.

“It’s an important addition to the opportunities that are available for our young people to access support, care and information when things may be difficult emotionally and psychologically, particularly in these tough times.”

Jeff Perring, Medical Director at Sheffield Children’s, said: “This provision is really welcome. Our Child and Adolescent Mental Health Services (CAMHS) are continuing to work hard to provide support for children and young people at this time. This new phone line provides young people with an additional way to talk about things they may be struggling with and is a great asset to the care provision already available.”

The support line is open Monday-Saturday 9am-9pm, call 0808 275 8892.

How you can help

Our charity is dedicated to helping Sheffield's young people to reach their full potential and achieve the best out of life, whatever their starting point. To help us to do more to support young people and communities we need your help. Just remember, every penny you donate will make a difference.