If you’re not sure who you need to talk to, our reception team can help.
Reception is open 10am–5pm. If you’re visiting us outside of these hours, you’ll have the direct contact details of a member of staff who’ll let you in.
Star House is a 15 minute walk from Sheffield train station and 5 minute walk from Sheffield Interchange. On-street parking is limited, but there’s a pay-and-display car park nearby on Carver Street.
We believe that the best way to improve our services is by listening to those who use them. It’s great to get a compliment when we do things well, but we also want to know where we can improve. If you’d like to leave us a compliment or comment, or make a complaint, please email us [email protected].
We’ll acknowledge your email within seven working days and will aim to address your feedback within 28 days.