Support in a crisis

Mental health and wellbeing

Door 43 is not a crisis service and does not provide 24-hour support. If you need urgent mental health attention, call 999 or attend your local A&E.

• Young people under 16-years-old are advised to attend A&E at the Sheffield Children’s Hospital, Western Bank, Sheffield S10 2TH

• Young people over 16-years-old are advised to attend A&E at the Northern General Hospital, Herries Road, Sheffield S5 7AU

If you need to speak to someone urgently or are experiencing mental health crisis then these are some useful numbers you could contact:

• NHS 111 option 2 is a helpline available 24/7 for urgent mental health support.

• Sheffield Support Hub | Mental Health Matters (mhm.org.uk) - In-person support out of usual working hours for people 16+ without the need for referral.

• Sheffield’s Under 18s Helpline: 0808 8010 612 - For under-18s in a mental health crisis.

• Sheffield Mental Health: 0114 226 3636 / [email protected]
  24/7 - For adults (18+) in a mental health crisis.

• Samaritans: 08457 90 90 90 / [email protected]
  24/7 every single day of the year. You can also call Samaritans on 116 123.

• Shout: text EYUP to 85258
  24/7 text service for anyone in crisis anytime, anywhere.

• HOPELineUK: 0800 068 41 41
  Monday to Friday 10am – 5pm and 7pm – 10pm. Weekends 2pm – 5pm

• Childline: 0800 1111 / create your own Childine Locker to speak to a counsellor online.
  Free from any phone (you don’t need credit) and it doesn’t show on the phone bill.

• PAPYRUS: 0800 068 4141 or email [email protected]
  If you’re experiencing suicidal thoughts, PAPYRUS can help.

For more sources of mental health support, check out Kooth, HeadsTogether or the Sheffield Mental Health Guide.

Other types of support

For help with debt, housing, immigration, benefits and more, you can contact Citizens Advice Sheffield: 0808 278 7820

If you’re experiencing homelessness or are at risk of being without a home, you can contact Roundabout: 0800 193 5222

If you’re under-18 and need support or advice around substance misuse (e.g. drugs and alcohol), you can contact The Corner: 0114 275 2051

For a full list of local support, visit the Sheffield Directory.