Door 43 wellbeing service

Door 43 offers support to 13-25 year olds on a range of emotional wellbeing issues. Our service provides information, advice and guidance to young people experiencing issues such as low mood, stress and anxiety, loneliness, difficulty accessing education or employment and low confidence. We aim to intervene at an early stage to stop emotional and wellbeing issues in their tracks before they develop into more serious mental health issues.

As much of our work is usually carried out face to face, as a result of coronavirus, we’ve adapted our services so young people can still be supported through this challenging time. Our wellbeing team is also providing daily support and guidance on different topics via Instagram such as staying active while at home, motivation, eating well and managing uncertainty along with the usual fun stuff too!

Follow us at and access our weekly wellbeing blog.

To complete a referral form for yourself or on behalf of a young person, click here

Sheffield young people’s wellbeing support line:

Young people aged 12-18 living in Sheffield can now access support with issues such as low mood and anxious thoughts by calling 0808 275 8892 Monday to Saturday 9am-9pm.

The helpline is run by wellbeing practitioners who are part of the Door 43 wellbeing service at Sheffield Futures.

The team can speak to young people who might be struggling with challenges such as exam stress, relationship issues, bullying or feelings of loneliness and isolation.

The service can also signpost young people to additional services if they require more long-term support.

The helpline is for young people who are not already accessing support for their mental health through other services, and it cannot support young people in crisis.

The service is in partnership with NHS Sheffield Clinical Commissioning Group and Sheffield Children’s Hospital.

Wellbeing Café: A virtual space for young people to relax, interact and gain emotional support

Tuesday 5pm-7pm at Door 43 Instagram

Young people can access a weekly live video to ask questions and our wellbeing workers can share advice and information relating to emotional health and wellbeing issues. We also offer the usual fun and games through interactive activities such as quizzes!

Wellbeing Wednesday: One to one emotional support with a wellbeing worker

Wednesday on the phone or online

Young people can access one to one emotional support with a wellbeing worker over the phone, via video calls and online chat via Microsoft Teams.

To access this service and arrange a call back get in touch on 07815 698447 or [email protected] on a Wednesday morning. A wellbeing worker will then get in touch as agreed for a 20 minute one to one chat between 11am – 1pm or 2pm – 4pm.

Those new to the service and not yet registered will be asked for some basic information to enable access to our service.

If you are a parent or professional and want to refer a young person to the service please also get in touch to register.

Structured one to one support: A series of 6-8 one to one support sessions

Young people can access 6-8 structured one to one support sessions with a wellbeing worker. These sessions can take place over the phone, video call or text chat.

If you are a young person, parent or professional please email [email protected] to access this service. We will then ask you to complete a referral form and provide an expected timeframe for the sessions to commence.

Social prescribing: Connecting young people with community activities, services and practical support

The social prescribing team are still available to speak to young people one to one on the phone and can still provide advice, guidance and support to connect young people with activities and resources online.

To access the service please call 07815 698447

Sexual Health Services available over the phone

If you’ve had unprotected sex and are wondering if you’re pregnant or if you’re worried you may have caught a sexually transmitted infection (STI), you can still call Sexual Health Sheffield for advice around emergency contraception, STI tests or pregnancy.

Face-to-face appointments have been suspended but telephone consultations with a nurse or doctor are still available.  Free and confidential home testing kits are available. Sexual Heath Sheffield are available to call on 0114 226 8888.



How you can help

Our charity is dedicated to helping Sheffield's young people to reach their full potential and achieve the best out of life, whatever their starting point. To help us to do more to support young people and communities we need your help. Just remember, every penny you donate will make a difference.